Automotive Service Manager Position

3 weeks ago


Atlantic City, New Jersey, United States Midas Tire & Auto Experts Full time
Job Description

We are seeking an experienced Automotive Service Manager to lead our service department at Midas Tire & Auto Experts in Egg Harbor. As a key member of our team, you will be responsible for managing and directing all service department activities, with a focus on selling tires, automotive repair, and maintenance services.

Our ideal candidate will have a minimum of 2 years of store or service manager experience, general automotive knowledge, excellent customer service disposition, good communication skills, leadership ability, team building skills, and the ability to work a flexible retail schedule including weekends, evenings, and holidays.

The estimated salary for this position is $65,000 - $80,000 per year, based on location and industry standards. Benefits include bonus based on performance, competitive salary, employee discounts, health insurance, paid time off, and more.

Responsibilities:

  • Manage and direct all automotive and general service technicians in the operation of the shop.
  • Ensure a safe, secure, and trustworthy work environment.
  • Develop personal growth opportunities.
  • Establish strategic goals by gathering information from reporting documents.
  • Define objectives, identifies, and evaluates trends and options, chooses a course of action and evaluates outcomes.
  • Lead by example, manage, and train team while keeping in tune with our companies vision, purpose, core values and employee creed.
  • Ensure that all policies and procedures are being followed by all employees.
  • Deliver exceptional customer service while listening and consulting customers.
  • Oversee complete vehicle inspection and then make comprehensive recommendations by building computerized repair orders and sourcing parts.
  • Ability to discuss pricing estimates with customers as well as promoting shop service specials and financing options.
  • Monitor the quality of all vehicles being signed out.
  • Ability to successfully supervise up to 10 employees.
  • Closely monitor inventory levels while managing product ordering and receipt.
  • Maintaining a clean and organized job site.


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