Restaurant Operations Manager
2 days ago
**Job Purpose Statement**
We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Blaze Pizza Boston City Palace. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurant, maintaining the highest standards of quality, service, and cleanliness, and driving sales growth through effective management of labor costs and inventory.
**Key Responsibilities**
- Interview and hire qualified staff to operate the restaurant based on company standards and in compliance with state and federal regulations.
- Schedule sufficient staff to operate the restaurant and accommodate guest flow, managing labor costs to meet company standards.
- Train and develop crew under the direction of the Senior/General Manager, ensuring they meet company standards and are equipped to provide exceptional customer service.
- Maintain a cooperative, harmonious working relationship with management team and crew, providing coaching, counseling, and discipline as warranted.
- Conduct crew and management team meetings as needed to discuss operation procedures, promotions, safety, security, training, and other important topics.
- Maintain an adequate supply of all products and items necessary to operate the restaurant, controlling inventory to meet company Food Cost Variance standard.
- Maintain reports and records based on company standards and in compliance with state and federal regulations.
- Maintain building and equipment using proper operating, cleaning, and preventive maintenance procedures.
- Responsible for all cash, ensuring adherence to cash procedures and maintaining a secure and compliant environment.
- Ensure personal appearance meets company standard and displays professionalism at all times.
- Recognize and adhere to all HR, sanitation, safety, and security policies and procedures to ensure a safe and compliant environment for all.
We believe in **Here and Now**, which means fresh dough, NEVER FROZEN, made in-house each day using unbleached flour, filtered water, extra-virgin olive oil, salt, and a touch of sugar. No chemicals. No additives. No kidding at Blaze Pizza Boston City Palace.
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