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Clinic Support Specialist
2 months ago
Position Title: Licensed Practical Nurse (LPN)
Job Category: Primary Care
Position Type: Full-Time
Compensation: Competitive
About Us: TRIAD MSO is seeking a dedicated and detail-oriented individual to join our team as a Clinic Support Specialist. This pivotal role is integral to the smooth operation and management of our healthcare facility.
What We Offer:
- Comprehensive benefits package
- Competitive salary
- Paid Time Off (PTO)
- Paid holidays
Key Responsibilities:
- Deliver both direct and indirect patient care within the clinic environment under the guidance of a registered nurse or physician.
- Effectively communicate with healthcare providers and team members regarding patient conditions, including symptoms and diagnostic results.
- Adhere to regulatory standards and nursing practices while following TRIAD MSO policies and procedures.
- Provide patient-centered care and communication tailored to the needs of patients and their families.
- Ensure accurate and timely completion of patient documentation and billing.
- Facilitate communication between clinical and administrative staff to enhance clinic operations.
- Coordinate and schedule patient appointments, ensuring accurate collection and documentation of patient information.
- Promptly handle prior authorization tasks with insurance providers to ensure coverage for tests and procedures, keeping the healthcare team informed of any issues.
- Maintain an organized workspace, prioritize tasks effectively, and utilize time efficiently between patient interactions.
- Act as a liaison among patients, staff, and physicians, ensuring clear and effective communication.
- Manage confidential information with the utmost discretion.
Qualifications:
- High School diploma or equivalent; an associate degree or higher is preferred.
- Excellent verbal and written communication skills.
- Current LPN License is required.
- Ability to follow verbal and written instructions accurately.
- Understanding of insurance benefits and basic mathematical skills.
- Knowledge of confidentiality ethics and HIPAA regulations.
- Typing proficiency of at least 40 words per minute.
- Strong communication abilities.
- Critical thinking skills.
- Compassionate approach to patient care.
- Proficient in basic computer operations.