Medical Operations Coordinator
7 days ago
We are seeking an experienced and skilled Medical Operations Coordinator to join our team at the Ear, Nose & Throat Institute of Connecticut.
Job OverviewThe successful candidate will be responsible for efficiently scheduling procedures with patients, communicating with insurers, and maintaining confidentiality.
- Answer phone calls from patients, insurers, and other facilities in a professional and courteous manner
- Schedule procedures according to providers' OR block time or flex time while ensuring seamless communication with all parties involved
- Gather necessary documentation from patients and ensure all required preliminary evaluations have been completed prior to scheduling
The ideal candidate will possess excellent organizational skills, attention to detail, and strong verbal and written communication skills. Discretion is also essential when handling confidential patient information.
- Communicate with insurers to confirm coverage on procedures and accuracy of all data
- Explain instructions to patients required before and after procedures in a clear and concise manner
- Update the doctor on any changes in schedule in a timely and efficient manner
To be considered for this role, you must possess:
- A minimum of 3 years experience in surgical scheduling
- Proficient in computer/knowledge of EMR systems and Microsoft Office Outlook
- Basic understanding of types of insurance such as Major Medical, Workers Compensation, and CPT & ICD-10 codes
- Ability to protect privileged information
- Fluency in English is mandatory, fluency in other languages preferred
As a valued member of our team, you can expect a competitive salary and benefits package including:
- Medical / Dental / Vision Insurance
- Life Insurance / STD Insurance
- 401K Paid Holiday
The estimated annual salary for this position is $72,000 based on industry standards and location.
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