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Route Sales Representative 5/8 Commission

2 months ago

McMinnville, Oregon, United States Alsco Full time
Job Summary:

The Route Sales Representative plays a crucial role in meeting our customers' needs through up-selling and cross-selling, while providing exceptional customer service by proactively managing all route responsibilities. This position requires a strong ability to work independently and as part of a team, with a focus on delivering excellent results and exceeding performance goals.

Key Responsibilities:
  • Solicit new customers and ensure a profitable product mix through up-selling and cross-selling.
  • Actively participate in promotions and contests, training, and audits to ensure compliance with company policies and procedures.
  • Follow company policies and procedures regarding installation of new customers, managing customer needs, and all aspects of service.
  • Ensure customer loyalty, retention, and provide outstanding customer service by building relationships, communicating openly, educating customers, and proactively resolving concerns.
  • Safely operate a delivery vehicle on each trip, following all applicable laws and company policy, and maintain vehicle cleanliness and perform regular vehicle inspections.
  • Handle and process customer payments, keep route paperwork current, and ensure timely and correct deliveries of complete textile loads, pick up soiled textiles, and maintain proper inventories in accounts.
  • Monitor and report competitive activity, keep service agreements current and renewed, and return from route and offload soiled textiles in the receiving area of the facility.
  • Accurately prepare route paperwork and follow check-in procedures, and follow written and verbal instructions and perform other tasks as directed by supervision.
Requirements:
  • Have and maintain a valid driver's license, CDL when applicable.
  • Have and maintain a driving record free of chargeable accidents, speeding, or safety violations.
  • Demonstrate excellent skills in customer service and route sales, with excellent verbal and written communication skills in English, ability to comprehend and follow direction, and good time management skills and team player.
  • Recognize colors, sizes, and types of product and count, add, and subtract accurately.
  • Education: High School graduation or similar experience.
Working Conditions:

Operating vehicles on public roads, in and out of customer locations, loading areas of a typical industrial laundry facility, Service Center, or depot. Indoor and outdoor areas of a typical industrial facility.

Physical Demands:

Physical Demands - sitting, grasping, driving, stooping, climbing stairs, moving carts up to 500 lbs, lifting up to 75 lbs, standing, walking, writing, speaking, hearing.