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Retail Sales Leader

2 months ago

Visalia, California, United States Hallmark eCards Full time
About This Opportunity

We are seeking a highly motivated and customer-focused Part-Time Sales Leader to join our team at Hallmark Gold Crown store in Visalia Mall. As a key member of our sales team, you will be responsible for delivering an exceptional consumer shopping experience that leaves guests feeling inspired, enabled, and eager to return.

Key Responsibilities
  • Model and coach selling skills to ensure all team members are up-to-date on products and offerings to meet customers' relationship needs.
  • Lead staff when the Store Manager is not available and provide feedback along the way.
  • Conduct point-of-sale audits and assist the Store Manager with other inventory management procedures.
  • Communicate daily priorities, goals, and store and corporate communications while ensuring a dynamic, fun, and supportive team environment.
  • Create and maintain a warm, inviting, and easy-to-navigate shopping environment.
  • Help and affirm customers in finding the perfect card and gift solutions to fulfill their missions of caring and connecting.
  • Make the interaction easy and convenient for shoppers by effectively handling store operations, including product replenishment and merchandising, ringing sales, processing shipments, and managing inventory.
Requirements
  • At least 18 years of age.
  • One or more years of experience in retail, sales, or customer service; or at least 6 months of experience in a Hallmark Corporate Store.
  • Ability to work a flexible schedule that meets the needs of the business, including events, holidays, evenings, and weekends.
  • Availability to open and close the store 3+ times per week and 2+ weekend shifts per month.
  • Ability to continuously stand/walk, frequently push/pull, occasionally bend/stoop/crawl/reach above shoulders/kneel, climb a ladder, and carry up to 40 pounds.
Preferred Qualifications
  • High school diploma or equivalent.
  • Two or more years of previous experience in specialty retail, sales, or customer service.
  • Strong customer-focused engagement and consultative selling skills.
  • Ability to communicate effectively with customers and employees.
  • Demonstrated success working as a member of a team.
  • Ability to receive feedback and take action when appropriate.
  • Strong sense of urgency, flexibility, and willingness to adapt to change.
  • Desire and ability to learn the business.
  • Proficiency and comfort using a computer and other technology.
About Hallmark

Hallmark is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace that values and respects all employees. We do not discriminate based on race, color, religion, sex, age, pregnancy, national origin, physical or mental disability, genetics, sexual orientation, gender identity, veteran status, or any other legally protected status.

We are proud to be a part of the Hallmark family, a company that has been enriching lives for over 100 years. We believe in the importance of diversity and inclusion and are committed to creating a workplace that reflects the diversity of our customers and communities.