Assistant General Manager

5 days ago

Fargo, North Dakota, United States Crunch Fitness Full time
Job Title: Assistant General Manager

At Crunch Fitness, we're seeking a highly motivated and experienced Assistant General Manager to join our team. As a key member of our management team, you will play a vital role in promoting a culture of excellence and driving business results.

Key Responsibilities:
  • Support the General Manager in promoting a culture of diversity and acceptance, while creating a warm and welcoming environment for members.
  • Preside over the operation when the General Manager is not in the facility, ensuring seamless day-to-day management.
  • Maintain a culture that provides members with an exceptional experience and a work environment where team members can thrive.
  • Motivate, lead, supervise, and coordinate the activities of team members who engage in servicing member needs at the membership counter.
  • Demonstrate a working knowledge of all standard operating procedures and policies that pertain to the club.
  • Communicate and implement club policies and procedures to employees.
  • Encourage staff to work as a team and be productive.
  • Illustrate an ability to make decisions.
  • Assist in the interviewing and hiring of talented team members weekly.
  • Implement and support company programs and promotions to help generate new sales leads for optimum new membership growth.
  • Ensure that team members maintain proper tracking of leads.
  • Ensure that all promotions are effectively communicated to the team and all other appropriate staff.
  • Resolve member complaints in an expeditious and tactful manner following club procedure and documentation.
  • Promote a professional and welcoming atmosphere that enhances the quality of service and care offered to members.
  • Ensure the club meets standards for cleanliness, maintenance, safety, and security.
  • Support a Culture of Cleanliness by reinforcing to staff that cleanliness is everyone's responsibility, not just the maintenance staff.
  • Exhibit an understanding of revenue budgets and payroll expenses.
  • Perform above average on all measurable KPIs.
Requirements:
  • All applicants must possess a high school diploma or equivalent.
  • To be eligible for employment at Fitness Ventures LLC, applicants must be at least 18 years of age.
  • All applicants must be eligible to work in the United States pursuant to both state and federal requirements and maintain their eligibility to work in the United States throughout their employment.

Crunch Fitness is committed to creating an inclusive and diverse workplace and is an Equal Opportunity employer. All qualified individuals will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, genetic disorder, disability, protected veteran status, or any other characteristic protected by state, federal, or local law.

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