Customer Service Ambassador

3 weeks ago


Ellicott City, Maryland, United States HR Full time

We are seeking a highly organized and charismatic individual to serve as the Director of First Impressions. This role requires exceptional communication skills, a warm personality, and the ability to build instant rapport with clients.

Key Responsibilities
  • Welcome clients warmly and manage appointment scheduling, reminders, and confirmations.
  • Assist with meeting preparation, follow-up, and resolving client inquiries.
  • Handle money movements and oversee team email and text communications.
  • Coordinate client communications, events, and marketing initiatives.
  • Help plan and execute memorable client experiences.

What We're Looking For:

  • A warm, engaging personality with the ability to build instant rapport.
  • Exceptional organizational skills and the ability to manage multiple priorities.
  • A proactive, problem-solving mindset with keen attention to detail.
  • Strong communication skills and confidence in client-facing interactions.

Compensation and Benefits:

  • $22.50-$24.00 per hour
  • 401k with a match
  • Three weeks of PTO accrued over the year
  • Nine paid holidays
  • Health insurance benefits with up to $250 towards premiums
  • Short and long-term disability

Why Choose Us?

  • Become the face of a dynamic, client-focused practice where your contributions truly matter.
  • Collaborate with a supportive team dedicated to excellence, integrity, and delivering memorable client experiences.

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