Customer Service Representative
24 hours ago
The Sales Associate plays a crucial part in delivering exceptional customer service, preparing donations for the sales floor, and assisting customers with purchases. This role serves as the primary cashier, responsible for accurate cash handling. Employment is contingent upon a successful criminal background check.
Main Duties & Responsibilities:
- Deliver top-notch customer service, ensuring customer satisfaction.
- Operate a cash register in compliance with cash handling policies.
- Maintain a clean and organized sales floor.
- Maintain fresh inventory levels at the front of store.
- Sort, price, tag, and hang donated goods for stocking the sales floor.
- Verify quality of merchandise and pre-sort items for salvage.
- Adhere to safety and housekeeping practices.
- Remain professional and flexible, willing to adapt to various job responsibilities.
- Promote Goodwill's mission and values.
- Perform additional duties as assigned.
Preferred Qualifications:
- A high school diploma or equivalent is preferred.
- Prior retail, cash handling, or customer service experience is beneficial.
Benefits and Compensation:
- A competitive hourly wage of around $15.45.
- Dental and vision insurance.
- Accrued vacation and paid sick days based on hours worked.
- Tuition reimbursement up to 75% of tuition costs and 100% of fees.
- 401(k) and 403(b) employer contributions.
- Gym membership reimbursement up to $60 quarterly.
- Access to Employee Assistance Program (EAP).
- Credit Union membership at MECU and SECU.
- Store discount benefits.
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