Luxury Retail Sales Associate

3 days ago

Torrance, California, United States Longchamp Corporation Full time
{"title": "Luxury Retail Sales Associate", "description": "Join Longchamp Corporation

Longchamp Corporation is seeking a talented Luxury Retail Sales Associate to join our team at Nordstrom at Del Amo Mall in Torrance, CA. This is an hourly base + bonus position.

As a Luxury Retail Sales Associate, you will be responsible for creating an exceptional customer experience, generating and maximizing sales, and maintaining extensive knowledge of our products and merchandise care.

Key Responsibilities:

  • Generate and maximize sales through effective client persuasion
  • Maintain extensive knowledge of products and merchandise care
  • Stay updated on new items, customer service guidelines, and store policies
  • Develop and manage client books to foster long-term relationships
  • Adhere to customer service guidelines, including proper greeting etiquette, handling returns, exchanges, transfers, and loss prevention
  • Gift wrap and bag items for customers
  • Assist with mailings, answer phones, and process phone orders
  • Contribute to floor moves, merchandising, and display efforts
  • Support processing and replenishing of merchandise
  • Tag merchandise as needed, not limited to sales periods
  • Maintain a clean and orderly sales floor, adhering to high standards of general housekeeping

Benefits for Full-time Employees:

  • Eligible for Medical, Dental, and Vision coverage after 30 days of hire
  • Company-paid Life and AD&D insurance after 30 days of hire
  • 401k Retirement Plan with company match
  • Gym Reimbursement
  • PTO days
  • Bonus eligibility
  • Local management and a family-run business where your work will be valued

The ideal candidate must be able to fulfill all the physical requirements of this job, with or without reasonable accommodation.

Qualifications:

  • High School Diploma (or GED) required, plus a degree in Fashion or related field, equivalent work experience, or education
  • Three plus years of high-end retail, boutique, or sales experience
  • Proficient in inventory management, customer sales, and merchandising
  • Skilled in POS transactions, including sales, returns, exchanges, item/customer lookups, CRM, and reports, following Cegid Manual guidelines
  • Proficient in UPS System for shipment preparation and processing
  • Familiar with Microsoft Excel, Outlook, and Word for basic office tasks

Salary Description:

$ per hour

", "lang_code": "en"}

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