Loan Operations Specialist

4 weeks ago

Rome, Georgia, United States LGE Community Credit Union Full time
Job Summary

This is a challenging and rewarding role that requires a high level of expertise in commercial loan processing and operations. As a Loan Operations Specialist, you will be responsible for managing commercial loan processing requests, ensuring compliance with regulatory requirements, and providing exceptional customer service to internal team members and external commercial borrowers.

Key Responsibilities
  • Maintain and adhere to LGE Community Credit Union Loan Policy and Procedure
  • Notify Commercial Loan Officers of pending items needed to process file according to established policies, procedures, and regulatory guidelines
  • Pull credit reports, flood certifications, and order title work from attorneys
  • Prepare loan documents for closings timely and ensure loan packages are complete prior to loan closings
  • Review loan documents to ensure all necessary signatures are present and all documents have been returned, complete a loan documentation checklist, and book the loan to the Core system
  • Book closed loans to the Core system
  • Review the Core system for accuracy and complete a checklist (does not check loans they booked personally, all loan specialists check back for each other)
  • Post payments, draws, and principal reductions
  • Process loan payoffs
  • Participate in loan processing, SBA loan processing, and daily loan general ledger balancing as assigned
  • Perform approved maintenance to the loan record
  • Monitor loans for accurate coding and servicing
  • Process paid loans and cancel any necessary recorded documentation
  • Collateral Management: Process signed documents for recording in a timely manner, prepare loan packages for Imaging, ensure all documentation is properly imaged and stored correctly in the Synergy Imaging system, monitor and clear loan tracking and exceptions, and maintain an orderly and secure loan file
  • Additional Duties/Responsibilities: Provide excellent customer service, collaborate with others at all levels to ensure organizational goals are obtained, maintain a reasonable knowledge of the Bank Secrecy Act and Anti-Money Laundering Policies and regulatory requirements that are specific to this position, and assist with training new employees on loan processing
Requirements
  • High school diploma
  • 3+ years of commercial loan processing and operations experience within a credit union or financial institution
  • 3+ years of experience with required commercial loan documentation and regulations
  • Self-starter with the ability to work independently in a fast-paced environment
  • Good organizational and time management skills required; ability to multi-task
  • Strong judgmental and problem-solving skills required
  • Must possess strong phone etiquette, computer, and typing skills
  • Promote and maintain positive team relationships
  • Excellent interpersonal and communication skills, both verbal and written

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