Service Director

4 days ago


Sumter, South Carolina, United States Redline Powersports Full time
Main Responsibilities
  • Hiring, Training, Motivating, and Mentoring the Service Team
  • Conducting Ongoing Training for Service Advisors
  • Implementing Processes to Improve Technician Efficiency
  • Reviewing and Following up on Department KPIs
  • Understanding and Ensuring Compliance with Manufacturer Warranty and Policy Procedures
  • Establishing and Maintaining Good Relationships with Customers
Requirements
  • At Least 2 Years Management Experience Preferred
  • Able to Identify Causes of Operating Errors and Implement Corrective Actions
  • Interviewing, Hiring, and Developing Employees Including Conducting Performance Appraisals
  • Ability to Use Good Judgment in Challenging Situations
  • Professional Demeanor When Interacting with Customers


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