Customer Service Representative Role

3 weeks ago


Staten Island, New York, United States Tottenville Medical Pavillion Pllc Full time
Job Summary

Tottenville Medical Pavilion, LLC is currently seeking a highly skilled and detail-oriented Front Desk Receptionist to support our clinical team. This role requires excellent communication and organizational skills, as well as the ability to maintain confidentiality and handle sensitive information.

Main Responsibilities
  • Answer phone calls and respond to patient inquiries in a timely and professional manner
  • Schedule appointments and manage patient flow, ensuring efficient use of provider time
  • Process payments and manage patient accounts, maintaining accurate records and resolving any discrepancies
Requirements and Qualifications
  • A minimum of 2 years of experience in a receptionist or related role
  • Exceptional communication and interpersonal skills, with a strong focus on customer satisfaction
  • Proficiency in computer software and technology, including electronic health records systems
Compensation and Perks

The estimated annual salary for this position is $48,000 - $58,000, based on industry standards and location. Our comprehensive benefits package includes health insurance, paid time off, and opportunities for professional growth and development.



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