Full-Time Customer Service Team Member

7 days ago


Batavia, New York, United States Clark Holdings Inc. Tim Hortons Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Full-Time Customer Service Team Member. This role will involve delivering exceptional customer service, processing food orders, cleaning public spaces, and preparing food and beverage orders.

Key Responsibilities
  • Customer Service: Maintain a clean and inviting dining room, parking lot, and wear proper attire. Ensure coffee and products are always fresh and accurate by following our REV procedures.
  • Food Preparation: Prepare all products accurately by following the order monitor. Communicate showcase and product needs to ensure availability for customers.
  • Restaurant Operations: Adhere to all operational standards and guidelines for product preparation. Regularly monitor and record temperatures of required products.
Requirements
  • Excellent Communication Skills: Friendly and welcoming attitude, strong communication and interpersonal skills, ability to work on a team and with multiple employees.
  • Attention to Detail: Ability to accurately process orders, maintain speed of service targets by working efficiently and meeting customers' needs.
  • Physical Abilities: Frequent reaching and manual dexterity, continuous standing on tiled surfaces, use of headset for order processing at the drive-thru.
Estimated Salary Range

$12-$15 per hour, depending on experience.

About Us

Career opportunities at Clark-Lumberg Associates LLC offer a chance to grow professionally and personally in a dynamic environment. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.


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