Customer Service Representative 5am-1pm Shift

6 days ago


Batavia, New York, United States Clark Holdings Inc. Tim Hortons Full time

Job Description

We are seeking a Customer Service Representative to join our Tim Hortons team in a fast-paced environment where delivering exceptional guest experiences is a top priority. As a team member, your friendly and welcoming attitude will make you a valuable asset in maintaining a clean and inviting dining room and parking lot.

Key Responsibilities:

  • Deliver outstanding customer service through a friendly attitude, attentive behavior, and in-depth product knowledge.
  • Ensure coffee and products are always fresh and accurate by following our REV procedures.
  • Maintain speed of service targets by working efficiently and meeting customers' needs.
  • Prepare all products accurately by following the order monitor.

Requirements:

  • Excellent customer service skills with a friendly and welcoming attitude.
  • Ability to work in a fast-paced environment with a sense of urgency.
  • Strong communication and interpersonal skills.
  • Ability to work on a team and with multiple employees.

Physical Demands:

  • Frequent reaching and manual dexterity.
  • Continuous standing on tiled surfaces.
  • Use of headset for order processing at the drive-thru.

Clark-Lumberg Associates LLC is an Equal Opportunity Employer.



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