Product Specialist

3 weeks ago


Aiken, South Carolina, United States Dover Saddlery Full time
Job Details

Job Location: Aiken, SC

Description

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Product Advisor. As a Product Advisor, you will be responsible for providing exceptional customer service, replenishing and stocking merchandise, and maintaining a clean and organized sales floor.

Responsibilities:

  • Greet customers and provide a positive customer experience
  • Answer questions, suggest promotional items, and provide product information
  • Process payments, handle customer refunds, and process merchandise shipments
  • Assist with store upkeep and perform other duties as assigned

Qualifications:

  • Must have English equestrian experience
  • Basic understanding of sales principles and customer service practices
  • Solid communication and interpersonal skills
  • Ability to read, write, and effectively communicate with customers, peers, and management
  • Telephone etiquette and ability to multi-task
  • Ability to work as part of a team and take initiative independently

This position involves constant movement, talking, hearing, reaching, grabbing, and standing for most of the shift. May occasionally involve stooping, kneeling, crouching, and climbing ladders. We are looking for an enthusiastic, friendly, and energetic individual with a genuine desire to provide outstanding service. Availability to work a variety of hours, including mornings, evenings, weekends, and holidays, is required. A high school diploma or equivalent, or in pursuit of a diploma, is preferred.


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