Retail Store Operations Manager

6 days ago


Roanoke, Virginia, United States Smart Foodservice Stores LLC Full time

**Job Overview**

We are seeking a highly skilled Retail Store Operations Manager to join our team at Smart Foodservice Stores LLC. As a key member of our store leadership team, you will be responsible for overseeing the day-to-day operations of our retail store, ensuring excellent customer service, and driving sales growth.

**Responsibilities:**

  • Serve as a role model for our sales associates, promoting a culture of excellence and exceeding customer expectations.
  • Supervise and coach employees in providing efficient and friendly service at the registers and throughout the store.
  • Address personnel and performance issues, including coaching, verbal and written warnings.
  • Ensure compliance with company policies and procedures.
  • Analyze monthly store reports to evaluate controllable expenses and overall store performance.

**Requirements:**

  • A minimum of four years of experience in a retail work environment.
  • At least two years of management/supervisory experience.
  • The ability to work a flexible hourly schedule, including holidays and weekends.
  • Cash handling experience.
  • Excellent leadership skills and the ability to deliver superior customer service.


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