Retail Store Operations Manager
6 days ago
**Job Overview**
We are seeking a highly skilled Retail Store Operations Manager to join our team at Smart Foodservice Stores LLC. As a key member of our store leadership team, you will be responsible for overseeing the day-to-day operations of our retail store, ensuring excellent customer service, and driving sales growth.
**Responsibilities:**
- Serve as a role model for our sales associates, promoting a culture of excellence and exceeding customer expectations.
- Supervise and coach employees in providing efficient and friendly service at the registers and throughout the store.
- Address personnel and performance issues, including coaching, verbal and written warnings.
- Ensure compliance with company policies and procedures.
- Analyze monthly store reports to evaluate controllable expenses and overall store performance.
**Requirements:**
- A minimum of four years of experience in a retail work environment.
- At least two years of management/supervisory experience.
- The ability to work a flexible hourly schedule, including holidays and weekends.
- Cash handling experience.
- Excellent leadership skills and the ability to deliver superior customer service.
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