Store Manager
3 weeks ago
CrossAmerica Partners is an operator of convenience stores and a retail distributor of motor fuels. With a geographic footprint across 34 states, we strive to be an industry leader, providing fuel and convenience products essential to keep people moving across America
At the core of our mission, we are a responsible, people-focused organization, committed to the well-being of our employees, customers, and the environment.
Position Overview:
The Store Manager will be responsible for overseeing the daily operations of the store, driving sales, managing staff, and ensuring that the store provides an excellent customer experience. The ideal candidate will have strong leadership skills, a passion for retail management, and a commitment to achieving store goals and objectives in a fast-paced environment.
Key Responsibilities:
- Oversee all daily store operations, ensuring efficient and effective execution of policies and procedures.
- Ensure the store is well-stocked, organized, clean, and fully operational at all times.
- Monitor store performance and address any operational issues that may arise.
- Ensure that the store meets all local health, safety, and regulatory standards.
- Drive store sales and customer satisfaction by implementing promotional campaigns and product displays.
- Analyze sales trends and performance reports to identify opportunities for growth.
- Work toward achieving and exceeding store sales and profit targets.
- Monitor expenses and manage the store's budget to ensure profitability.
- Lead by example to create a customer-first culture within the store.
- Handle customer complaints, resolve issues, and ensure a positive shopping experience.
- Implement strategies to enhance customer loyalty and retention.
- Regularly assess and improve customer service standards.
- Recruit, hire, and train new store associates.
- Manage, coach, and develop a team of employees, ensuring they have the skills and motivation to succeed. This includes being on call to stores during business hours and on nights and weekends.
- Create employee schedules and manage payroll within budget guidelines.
- Provide regular performance feedback, conduct evaluations, and address performance issues as needed.
- Foster a positive and productive work environment to maximize team performance and reduce turnover.
- Manage inventory levels to ensure product availability and minimize shrinkage.
- Oversee ordering, receiving, and restocking of merchandise.
- Conduct regular inventory audits and stock counts.
- Ensure proper product rotation and shelf organization for maximum visibility and sales.
- Handle cash management, including daily cash reports and register reconciliation.
- Oversee the preparation of financial reports and ensure accuracy.
- Approve or oversee purchase orders and maintain control of store expenses.
- Analyze financial data to identify areas for cost-saving opportunities and improved profitability.
- Implement and manage in-store promotions and marketing activities to increase foot traffic and sales.
- Build and maintain relationships with customers and the local community.
- Monitor and respond to online reviews and customer feedback.
- Ensure the store operates in compliance with company policies, procedures, and local regulations.
- Regularly perform store audits to ensure adherence to safety, health, and cleanliness standards.
- Implement security measures to prevent theft and ensure the safety of employees and customers.
- Minimum of 3 years of experience in retail or convenience store management, with at least 1 year in a managerial role.
- Proven leadership skills with the ability to motivate and manage a diverse team of employees.
- Excellent communication and interpersonal skills, with a strong focus on customer satisfaction and service.
- Ability to address and resolve operational and customer issues quickly and efficiently.
- Strong organizational and time-management skills with the ability to prioritize tasks in a fast-paced environment.
- Experience managing store budgets, achieving sales targets, and analyzing financial reports.
- Proficient in using point-of-sale systems, inventory management software, and Microsoft Office (Excel, Word).
- High school diploma or equivalent required; associate or bachelor's degree in business, retail management, or a related field is preferred.
- Must be able to stand for extended periods (up to 8 hours) during shifts.
- Capable of lifting boxes and products, maximum 50 lbs, frequently 10-25 lbs, and carrying items across the store.
- Ability to bend, squat, and reach for products on shelves, both high and low. Ability to climb a ladder as needed.
- Must be able to walk throughout the store and between departments regularly.
- Ability to handle cash, operate registers, and bag items efficiently.
- Must be comfortable with repetitive tasks such as scanning items, restocking, and organizing products.
- Able to work in cold environments, including freezers and refrigerators, when restocking products.
- The role requires mental focus and stamina to perform physical tasks consistently and efficiently throughout the shift
- Seasonal snow removal, as needed.
- Ability to work a schedule that allows for continuous availability. Including outside of standard business hours, to effectively respond to urgent situations and maintain round-the-clock coverage.
- Ability to handle emergency situations.
- Ability to work alone.
Benefits
We offer a competitive benefit package including health insurance, company paid disability, paid vacation/sick/holiday pay, 401K with employer match and more. This position is bonus eligible.
-
Store Manager
3 weeks ago
Roanoke, Virginia, United States Tailored Brands Inc Full timeReports to Regional Manager: As a Store Manager you are expected to lead your store team to achieve sales performance expectations through active coaching, development of a team selling environment, and operational excellence. This includes recruiting, hiring, and training a store team to achieve an exceptional customer experience. Must have previous store...
-
Store Manager
1 week ago
Roanoke, Virginia, United States O'Reilly Auto Parts Full timeThe Store Manager is responsible for the sales, profitability, appearance, and overall operations of the store. The position objectives are to show consistent sales growth, ensure store exemplifies the proper O'Reilly image, operates as a profit center, and follows policies and procedures to ensure the store is operating as economically and efficiently as...
-
Store Manager
3 weeks ago
Roanoke, Virginia, United States Uptown Cheapskate Full timeBenefits:401(k) 401(k) matching Bonus based on performance Competitive salary Dental insurance Employee discounts Flexible schedule Opportunity for advancement Paid time off Training & development Vision insurance Our Company & Culture: Hi there Do you love fashion, clothing, and the environment? Do you like the idea of sustainable and recycled styles? Do...
-
Store Management Assistant
4 hours ago
Roanoke, Virginia, United States Leonard Buildings & Truck Accessories Full timeJob Details:This is an exciting opportunity for a highly motivated and organized individual to join our team as an Assistant Store Manager. In this role, you will support the Store Manager in managing daily store operations, including sales, customer service, and staff coordination.Main Responsibilities:• Assist in managing daily store operations to ensure...
-
Store Manager
1 day ago
Roanoke, Virginia, United States Fink's Jewelers Full timeFink's Store ManagerFink's Jewelers is seeking Store Manager candidates for roles in Virginia, North Carolina, and Tennessee. The Store Manager will play a crucial role in providing a clear communication link between all parts of the business and must ensure the delivery of exceptional client experiences by leading and managing a high performing team and...
-
Automotive Store Managers
6 days ago
Roanoke, Virginia, United States Mavis Tire Supply Full timeJob Description Job Description NTB / Mavis Tires & Brakes at Discount Prices - Automotive Store ManagersNTB is proud to join the Mavis Tires Family. We're looking for full-time Automotive Store Managers to join Team Mavis at one of our state-of-the-art automotive service and retail tire sales centers in the Valley View, VA area. With over 2,000 retail...
-
Store Operations Manager
7 days ago
Roanoke, Virginia, United States Aeropostale Full timeAeropostale seeks an experienced Store Supervisor to support the management team in creating a best-in-class customer experience. As a key member of our store operations team, you will play a critical role in driving sales growth, executing store standards, and maintaining a visually appealing store environment.Job ResponsibilitiesSupport the management team...
-
Store Operations Manager
11 hours ago
Roanoke, Virginia, United States O'Reilly Auto Parts Full timeJob Description:The Store Manager is responsible for the overall success of the store. This includes sales growth, profitability, appearance, and operations.Key Responsibilities:Maintain customer base and increase sales volumeCommunicate with and coordinate sales call efforts with the Territory Sales ManagerSupervise work performed by all store team members...
-
Store Operations Manager
5 days ago
Roanoke, Virginia, United States O'Reilly Auto Parts Full timeJob Overview:O'Reilly Auto Parts is seeking an experienced Store Manager to lead our team in delivering exceptional customer service, driving sales growth, and maintaining a high-performing store environment. As a key member of our management team, you will be responsible for overseeing daily operations, supervising staff, and ensuring seamless execution of...
-
Assistant Store Manager
3 weeks ago
Roanoke, Virginia, United States Chico's Full timeJoin our chic team, dedicated to a styling and social experience that inspires women to express their individuality. POSITION OBJECTIVE: The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations,...
-
Store Operations Manager
4 days ago
Roanoke, Virginia, United States US Foods Full timeAt US Foods, we're committed to providing exceptional customer service and driving sales growth in our retail stores. As an Assistant Store Manager, you'll play a key role in achieving this goal by supervising and coaching employees to provide efficient and friendly service at the registers and throughout the store.Key ResponsibilitiesSupervise and coach...
-
Store Management Position
16 hours ago
Roanoke, Virginia, United States US Foods Full timeAbout the RoleThe Assistant Store Manager is responsible for contributing to the overall financial performance of the store. This includes product merchandising, expense control, and achieving sales and profitability goals. The role involves managing front-end operations, ensuring accurate purchases are recorded, and that all front-end employees are...
-
Retail Store Operations Manager
5 days ago
Roanoke, Virginia, United States Smart Foodservice Stores LLC Full timeAbout the RoleAt Smart Foodservice Stores LLC, we are seeking an experienced Assistant Store Manager to join our team. As a key member of our retail management team, you will be responsible for overseeing store operations and ensuring that customers receive exceptional service.The ideal candidate will have at least four years of experience in a retail...
-
Assistant Retail Store Manager
12 hours ago
Roanoke, Virginia, United States Leonard Buildings & Truck Accessories Full timeAbout Leonard Buildings & Truck Accessories:We are a leading manufacturer and distributor of storage buildings, cargo and utility trailers, truck covers, and other accessories. Our product lines cater to residential, commercial, fleet, and government customers through our 150+ retail store locations in eighteen states.Job Summary:The Assistant Store Manager...
-
Store Manager
2 weeks ago
Roanoke, Virginia, United States Bridgestone US Full timeCompany Overview Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $3 billion in tire and auto service sales,...
-
Retail Store Operations Manager
3 days ago
Roanoke, Virginia, United States Smart Foodservice Stores LLC Full time**Job Overview**We are seeking a highly skilled Retail Store Operations Manager to join our team at Smart Foodservice Stores LLC. As a key member of our store leadership team, you will be responsible for overseeing the day-to-day operations of our retail store, ensuring excellent customer service, and driving sales growth.**Responsibilities:**Serve as a role...
-
Store Manager
3 weeks ago
Roanoke, Virginia, United States Subway Full timeWe are looking to grow our Management team for our stores in Roanoke, Salem and Elliston. $36,000-40,000 plus Bonuses and tips One week paid vacation first year, 2 weeks after 2 years completed and 3 weeks after 3 completed years As part of the Subway Team, you as a Manager will focus on eight main things: Providing an excellent guest experience Ensuring...
-
Store Manager
5 days ago
Roanoke, Virginia, United States Subway Full timeWe are looking to grow our Management team for our stores in Roanoke, Salem and Elliston. $36,000-40,000 plus Bonuses and tips One week paid vacation first year, 2 weeks after 2 years completed and 3 weeks after 3 completed years As part of the Subway Team, you as a Manager will focus on eight main things: Providing an excellent guest experience Ensuring...
-
Store Manager
7 days ago
Roanoke, Virginia, United States Subway - 10435-0 Full timeJob Description Job Description We are looking to grow our Management team for our stores in Roanoke, Salem and Elliston. $36,000-40,000 plus Bonuses and tips One week paid vacation first year, 2 weeks after 2 years completed and 3 weeks after 3 completed years As part of the Subway Team, you as a Manager will focus on eight main things:Providing an...
-
Store Operations Manager
7 days ago
Roanoke, Virginia, United States US Foods Full timeAbout the RoleThis leadership position is designed for individuals with strong retail experience and a passion for driving business results. As an Assistant Front End Supervisor, you will be responsible for overseeing the front-end operations of our store, ensuring that all purchases are accurately recorded and that all front-end employees are well trained...
