Customer Service Representative

4 days ago


Phoenix, Arizona, United States NTT America Full time

We are seeking a skilled Customer Service Representative to join our team in Phoenix, Arizona. As a key member of our customer support team, you will be responsible for verifying insurance coverage for potential new clients and re-verifying coverage for existing patients.

This role requires strong communication skills, attention to detail, and the ability to work under tight deadlines. You will be working closely with healthcare professionals, patients, and insurance carriers to ensure seamless prescription processing.

About the Job:

- Verify insurance coverage for new and existing patients

- Research and resolve issues related to patient prescriptions

- Provide excellent customer service to patients, healthcare professionals, and insurance carriers

About NTT DATA:

NTT DATA is a leading provider of digital and AI infrastructure solutions. We are committed to helping clients innovate, optimize, and transform for long-term success. Our team of experts provides business and technology consulting, data analytics, industry solutions, and application development services.

We are an equal opportunity employer and welcome applicants from diverse backgrounds. If you need assistance or accommodations due to a disability, please inform your recruiter.



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