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Medical Intake Specialist
2 months ago
Hines & Associates Inc. is a leading provider of personalized managed health care services, dedicated to delivering exceptional program excellence and cost containment. With over three decades of experience, our company has established a reputation for innovative and professional health care excellence.
Our Mission
We strive to conserve health care dollars while ensuring quality care through effective programs and personalized service. Our team is committed to providing comprehensive services that meet the unique needs of our clients.
Job SummaryWe are seeking a highly motivated and customer-focused Medical Intake Specialist to support our Utilization Review Department. The successful candidate will be responsible for collecting intake information, creating electronic patient files, and sorting and mailing certification letters.
Key Responsibilities
- Answer utilization review lines and direct calls to the appropriate person, retrieve voicemail, and transfer messages to the assigned nurse.
- Collect demographic information to create patient files.
- Print, mail, fax, and copy correspondence as necessary.
- Perform other duties as assigned by the URA Team Leader.
Requirements
Education: High School Diploma or equivalent required. Courses in computers, medical terminology, data entry, word processing, and secretarial training desired.
Skills: Knowledge of computers, data entry in databases, word processing, and multiple line telephone systems. Bi-lingual helpful but not required.
Experience: At least one year of professional office experience, with experience in a healthcare environment required.
Personal Qualifications: Friendly telephone personality, ability to proof written material accurately, accurate data entry ability, and ability to organize tasks and prioritize as directed by the URA Team Leader.
Benefits
We offer a competitive hourly wage, quarterly bonus eligibility, and a generous benefits package, including a 401k plan with a company match. Paid time off and a hybrid schedule with 2 days per week remote work are also available.
