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Night Auditor

2 months ago


Charlotte, North Carolina, United States Tara Investments Full time
Job Summary

We are seeking a highly skilled Night Auditor to join our team at Tara Investments. As a Night Auditor, you will be responsible for providing exceptional guest service and ensuring the smooth operation of our front office.

Key Responsibilities
  • Guest Service: Greet guests upon arrival, check them in, and provide them with any necessary information to ensure a comfortable stay.
  • Auditing and Reporting: Audit and balance reports from the day shifts, ensuring accuracy and attention to detail.
  • Reservation Management: Schedule guest wake-up calls and reservations for the following day, ensuring seamless communication with our team.
  • Shift Operations: Verify that all shift work has been completed as outlined on the shift checklist, ensuring a smooth transition to the next shift.
  • Communication: Respond to guest inquiries, concerns, and complaints in a timely and professional manner, communicating with all departments as needed.
  • Phone and Email Management: Answer phones and place reservations, balancing cash drawers and recording receipts with accuracy.
  • Reporting and Communication: Email shift reports to all team members, ensuring everyone is informed and up-to-date on front office operations.
Benefits
  • Family-Focused Culture: Join a company that values its team members and provides a supportive and inclusive work environment.
  • Development and Promotion Opportunities: Grow with Tara Investments and take advantage of opportunities for professional development and advancement.
  • Competitive Pay and Benefits: Enjoy a competitive salary and benefits package, including health, vision, dental, and supplemental insurance.
  • Paid Vacation and Holiday Pay: Take time off to relax and recharge, with paid vacation and holiday pay.
  • 401k and Employee Referral Program: Participate in our 401k plan and take advantage of our uncapped employee referral program.
About Tara Investments

Tara Investments is a family-owned and operated company that values its team members and provides a supportive and inclusive work environment. Our mission is to deliver uncompromised hospitality, and we believe that our team members are essential to achieving this goal.

We are committed to recruiting, training, and developing outstanding team members who share our passion for delivering exceptional guest service and ensuring the smooth operation of our front office.