Retail Sales Associate

2 weeks ago


San Juan Capistrano, California, United States Ross Stores, Inc. Full time
Job Summary:

The Retail Associate is a vital member of our store team, responsible for delivering exceptional customer service and ensuring a positive shopping experience for our customers. As a Retail Associate, you will be the face of our brand, interacting with customers, answering questions, and providing assistance with merchandise and transactions.

Key Responsibilities:

  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Assist customers with merchandise, answering questions and providing product information.
  • Operate a cash register, processing transactions and handling customer payments.
  • Maintain a clean and organized store environment, including the sales floor, stockroom, and restrooms.
  • Assist with receiving and processing merchandise, including unloading shipments and stocking shelves.
  • Participate in visual merchandising and store displays, ensuring a visually appealing and engaging shopping environment.
  • Collaborate with store leadership and other team members to achieve sales goals and improve customer satisfaction.

Requirements:

  • Ability to work in a fast-paced retail environment, providing excellent customer service and handling multiple tasks simultaneously.
  • Strong communication and interpersonal skills, with the ability to interact with customers, colleagues, and store leadership.
  • Basic math skills and accuracy with handling cash and operating a cash register.
  • Ability to lift up to 25 pounds and stand for long periods of time.
  • Flexibility to work a variety of shifts, including mornings, afternoons, evenings, and weekends.

What We Offer:

At Ross Stores, Inc., we offer a competitive compensation package, including a base pay range of $16.00-$16.50, as well as opportunities for advancement and professional growth. We are an equal employment opportunity employer, committed to diversity and inclusion in the workplace.

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