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Store Sales Associate Lead

1 month ago


San Juan Capistrano, California, United States Daiso USA Full time
Job Title: Store Sales Associate Lead

Overview:

As a Store Sales Associate Lead, you will play a vital role in ensuring the smooth operation of our retail store. You will be responsible for leading a team of sales associates, providing exceptional customer service, and driving sales to achieve store targets.

Key Responsibilities:
  • Team Leadership: Supervise and motivate a team of sales associates, providing guidance and support.
  • Schedule and Assign Tasks: Schedule and assign tasks to team members, ensuring efficient store operations.
  • Performance Evaluations: Conduct regular performance evaluations and provide constructive feedback.
  • Training and Development: Assist in training new sales associates and fostering a positive work environment.
Customer Service:
  • Greet and Assist Customers: Greet and assist customers in a friendly and professional manner.
  • Product Knowledge: Provide product knowledge and recommendations to customers, ensuring a personalized shopping experience.
  • Resolve Customer Complaints: Resolve customer complaints or concerns promptly and escalate when necessary.
  • Sales and Target Achievement: Drive sales by actively engaging with customers and promoting products.
Inventory Management:
  • Receiving and Replenishing: Assist in receiving, organizing, and replenishing merchandise.
  • Inventory Counts: Conduct regular inventory counts and assist in stock management.
  • Product Pricing: Ensure accurate pricing and labeling of products.
Requirements:
  • Education: High school diploma or equivalent; additional education or training in retail management is a plus.
  • Experience: Proven experience in a retail sales role, with a track record of meeting or exceeding sales targets.
  • Leadership Skills: Strong leadership skills and the ability to effectively manage a team.
  • Communication Skills: Excellent communication and interpersonal skills.
  • Customer Focus: Customer-focused mindset with a passion for delivering exceptional service.
  • Technical Skills: Basic computer skills and familiarity with point-of-sale systems.