Banquet Captain

1 month ago

Nashville, Tennessee, United States Vanderbilt University Full time
About the Role

Vanderbilt University is seeking a highly skilled and experienced Banquet Captain to join our team. As a key member of our catering operations, you will be responsible for overseeing and assisting with the execution of all daily catered events.

Key Responsibilities
  • Oversee the work of contracted wait staff, student staff, and Vanderbilt Campus Dining hourly union employees.
  • Assist with event set up and breakdown, and oversee all catering operations at selected events.
  • Train and supervise contracted wait staff and Campus Dining hourly union employees and student employees.
  • Manage quality control process in areas of customer service and employee satisfaction.
  • Manage group or interpersonal conflict situations and escalate issues when appropriate.
  • Control catering inventory of event supplies and make recommendations for repair and replacement.
  • Work with Catering Management team to develop and implement continuous improvement trainings.
Requirements
  • A high school diploma or GED is necessary.
  • An associate degree from an accredited higher education institution is preferred.
  • Must be ServSafe certified within 3 months of hire and expected to pass renewal every five years.
  • A clear valid driver's license is necessary.
  • At least 3 years of related experience is necessary.
  • At least 2 years offsite catering, restaurants, or specialty events experience is strongly preferred.
  • Previous experience as a Banquet Manager or Banquet Captain is preferred.
About Vanderbilt University

Vanderbilt University is a community of talented and diverse staff & faculty. We are committed to fostering advancement and respect for equity, diversity, and inclusion for all students, faculty, and staff. Our commitment to diversity makes us who we are. We have created a community that celebrates differences and lets individuality thrive.

Why Join Our Team?

Vanderbilt University offers a dynamic and inclusive work environment, with opportunities for professional growth and development. We are committed to providing a safe and healthy work environment for all employees. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.

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