Eligibility Consultant, Paper Operations

1 month ago


Phoenix, Arizona, United States CVS Health Full time
Transforming Healthcare with Heart

CVS Health is committed to delivering enhanced human-centric healthcare for a rapidly changing world. As an Eligibility Consultant, Paper Operations, you will play a vital role in supporting this purpose.

Job Summary

Under general supervision, you will verify enrollment status, make changes to member records, and address enrollment questions or concerns. Your attention to detail and strong communication skills will ensure seamless coordination of transfer of eligibility data.

Key Responsibilities
  • Verify enrollment status and make changes to member records
  • Address enrollment questions or concerns
  • Maintain enrollment databases
  • Coordinate transfer of eligibility data
Requirements
  • 1+ years of Customer Service experience
  • 1+ years of Eligibility verification experience
  • Proficient Microsoft Office and Excel
  • Strong data entry skills
  • QuickBase Knowledge a plus
Preferred Qualifications
  • 1+ years of Medicaid or Medicare experience
  • QNXT systems knowledge preferred
  • Experience with working at home
Benefits

CVS Health offers a comprehensive benefits package, including medical, dental, and vision benefits, 401(k) retirement savings plan, and employee stock purchase plan. You will also enjoy paid time off, paid holidays, and a fully-paid term life insurance plan.



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