Client Experience Specialist

5 days ago


Cordova, Tennessee, United States Massage Envy Full time
About the Role:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate. This role involves providing exceptional service to clients, promoting the value of Total Body Care, and supporting clinic flow.

Our Team:

We are a dynamic team of professionals dedicated to delivering an exceptional experience to our clients. We are passionate about helping others and committed to excellence in everything we do.

Salary and Perks:

The estimated salary for this position is $42,000 - $52,000 per year, depending on experience. Additionally, we offer competitive benefits, including employer-paid healthcare, a matching 401(k) plan, paid time off, and employee assistance programs.

Responsibilities:
  • Provide outstanding customer service and help clients feel valued and understood
  • Promote the value of Total Body Care by educating clients on new and expanded services
  • Support clinic flow by greeting clients, scheduling services, and addressing questions


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