Sales Associate

4 weeks ago


Waterford, Michigan, United States Great Lakes Ace Hardware Full time
Job Summary

This Sales Associate position is located at Great Lakes Ace Hardware. The primary responsibilities of the Sales Associate position are to maintain outstanding customer service, generate sales, merchandise product, own assigned departments, and support the store management team.

Key Responsibilities
  • Greet all customers and assist in answering questions about merchandise and locating merchandising.
  • Use the S.A.L.E.S. process to help customers find everything on their lists.
  • Complete all company and departmental paperwork accurately.
  • Receive, open, and unpack cartons or crates of merchandise, checking paperwork against items received when required, and replenish stock when necessary.
  • Display and maintain merchandise on end caps, shelves, counters, or tables following company plan-ogram.
  • Maintain on-hand integrity through inventory adjustment reports.
  • Follow the nightly maintenance checklist to ensure proper store recovery and cleanliness.
  • Maintain familiarity with new products and ad merchandise.
  • Practice loss prevention techniques to minimize shoplifting losses.
  • Follow GLA policies and procedures for all transactions.
  • Engage the customer to ensure they are receiving all the benefits of being an Ace Rewards member.

Requirements
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to write routine reports and correspondence and speak effectively with customers or associates of the organization.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Ability to compute rate, ratio, and percent.
  • Ability to apply common sense and understanding to carry out instructions furnished in written, oral, or diagram form.
  • Ability to deal with problems involving several concrete variables in standardized situations.

Work Environment

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate occasionally works near moving mechanical parts. The associate may work near outside weather conditions. The noise level in the work environment is usually moderate.
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