Customer Service Representative

5 days ago


Milwaukee, Wisconsin, United States Lesaffre Yeast Corporation Full time
Job Description

As a Customer Service Specialist at Lesaffre Yeast Corporation, you will be an integral part of our Supply Chain and Customer Service team. Your primary responsibility will be to handle all customer inquiries received via email or telephone, ensuring timely and effective resolution of issues.

Key Responsibilities:
  • Manage order entry and follow-up, ensuring accurate and efficient processing.
  • Register and manage customer complaints, providing prompt and professional responses.
  • Collaborate with the Supply Chain team to resolve inventory and logistics-related issues.
  • Develop and maintain reports to track customer interactions and service performance.

Requirements: To succeed in this role, you will need excellent communication and problem-solving skills, as well as the ability to work independently and as part of a team. A strong understanding of customer service principles and practices is essential.

What We Offer: As a valued member of our team, you can expect a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package.



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