IRS Taxpayer Services Representative

3 weeks ago


Clearfield, Utah, United States Internal Revenue Service Full time

Are you looking for a challenging and rewarding career with the Internal Revenue Service?

Job Overview

We are seeking highly motivated and detail-oriented individuals to fill General Clerk positions within our Taxpayer Services Division. As a General Clerk, you will play a critical role in supporting hardworking Americans and their communities by processing individual and business tax returns.

About the Position

This is a seasonal position, typically 3-5 months, that requires working in an office environment. The ideal candidate will have strong communication and organizational skills, as well as the ability to work independently with minimal supervision.

Key Responsibilities
  • Perform a variety of administrative tasks using an automated system, including assigning, maintaining, and updating work status and inventory records.
  • Review and process W-2 forms attached to tax returns for conditions meeting criteria for criminal investigation and coding the returns appropriately.
  • Prepare and maintain production reports, attendance records, and other documentation as required.
  • Work closely with colleagues to ensure accurate and timely completion of tasks.
Qualifications and Requirements

Federal experience is not required, but applicants must have specialized experience or education equivalent to the GS-04 grade level. Examples of qualifying experience include conducting research, interacting with customers, and performing office duties. A bachelor's degree or four years of education above high school may be substituted for specialized experience.

Benefits and Compensation

The starting salary for this position is $34,000 - $44,000 per year, depending on location and qualifications. Federal employees also receive a comprehensive benefits package, including health and insurance plans, annual leave, and participation in the Thrift Savings Plan.

A recruitment incentive of $2,000 has been authorized for eligible and highly qualified applicants. If you are selected for this position, you will be required to sign a service agreement.

How to Apply

To apply for this position, visit irs.usajobs.gov and search for Job Opportunity Announcement (JOA) [insert number]. You will learn how to submit your application package, including your resume, online assessment questionnaire, and possibly other documents. We look forward to receiving your application


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