Cloud IT Operations Specialist

4 days ago

New York, New York, United States Acquco Full time

Job Overview

Acquco, a leading Amazon brand accelerator, is seeking an experienced Senior Cloud IT Operations Associate to join its global team. As a key member of the IT department, you will play a critical role in ensuring the smooth operation of our cloud-based systems and infrastructure.

The ideal candidate will have a strong background in cloud computing, with experience in SaaS administration, cloud security, and IT operations. You will be responsible for managing cloud infrastructure, developing and customizing workflows/scripts, administering user accounts, and enforcing security policies. Additionally, you will work closely with internal teams to identify and resolve technical issues, and collaborate on technology projects across divisions.

This is a fully remote opportunity that offers exceptional growth potential, learning opportunities, and the chance to see immediate impacts of your solutions across all business areas.

About Acquco

Acquco acquires and accelerates top Amazon brands using a highly measured approach to identify and evaluate each brand and scale it globally using proprietary technology and operating expertise.

Responsibilities

  • Manage Cloud IT Operations: Oversee all aspects of cloud SaaS and other IT systems for the company, including administration of corporate accounts.
  • Budgeting, Procurement, and Cost Optimization: Manage the company's IT spend, including contract negotiations, payment/purchasing, and cost management.
  • IT Systems Development: Develop and customize workflows/scripts of IT systems to meet operational needs.
  • User and System Management: Administer user accounts, system access, and IT security systems with regular audits and updates.
  • Implement Security Measures: Enforce policies and procedures to protect sensitive data and prevent unauthorized access.
  • Troubleshooting and Solution Architecting: Respond to user, management, and executive leadership requests for IT support, including remote troubleshooting and collaborating across divisions on technology projects.
  • Hardware Management: Organize and manage company hardware assets.

Qualifications

We are looking for candidates with:

  • 5+ years of IT experience, including 2 years in a supervisory role, with expertise in Cloud SaaS administration (e.g., Google Workspace).
  • 3+ years of experience in cloud security administration (e.g., user account permission management and cloud key vaults).
  • A bachelor's degree in any information technology field.
  • Ability to learn new digital tools quickly.

Preferred Qualifications

  • Knowledge of IaaS platforms such as AWS, Azure, or GCP.
  • Automation and scripting knowledge.
  • Experience with Zendesk.

Salary Range

The salary range for this role is $70,000 - $75,000 per year.

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