Team Leader
3 weeks ago
**Job Summary**
The Team Leader is a key member of the Tractor Supply team, responsible for assisting the Store Manager and Assistant Store Manager in executing operational, sales, and merchandising objectives. This role requires delivering a Legendary Customer Experience, promoting a safe and productive work environment, and training Team Members on policies and procedures.
**Key Responsibilities**
* Execute assigned basic, promotional, and seasonal merchandising activities
* Perform Opening/Closing procedures
* Transport and make deposits to bank
* Assess store conditions and assign duties
* Organize and prioritize workflow through the use of the daily planner
* Recovery of merchandise
* Participate in mandatory freight process
* Perform regular and promotional price change activities
* Resolve customer complaints/issues and ensure the customer has a Legendary shopping experience
* Adhere to loss prevention standards and respond to any alarm calls as needed
* Communicate with Team Members on job functions, responsibilities, and financial goals
* Operate cash register/computer supervising cash handling procedures
* Assist Team Members on appropriate application of policies and procedures
* Ensure the safety and well-being of birds. Sanitize and maintain poultry holding tanks and care for birds as required
* Operate Forklift and Baler
* Complete all documentation associated with any of the above job duties
* Obtain license or certifications as needed by the business
**Requirements**
* Retail experience and/or farming, ranching, pet/equine, or welding knowledge is strongly preferred
* Supervisory experience preferred
* Must be at least 18 years of age and possess a valid driver's license
* High school diploma or equivalent is preferred, but not required
* Ability to read, write, and count accurately
* Basic computer skills
* Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict
* Ability to perform and execute principle responsibilities of Team Members
**Working Conditions**
* Working environment is favorable, generally working inside with moderate noise
* Work shifts vary from one store to another, but generally are no less than 4 hours and may exceed 8 hours
* Promote a safe and productive work environment for Team Members and customers and adhere to Company safety training and guidelines
* Indoor floors and outdoor lots generally are hard surfaces (concrete, asphalt, etc.) lighting and temperature are adequate
* Ability to work outdoors in adverse weather conditions
**Physical Requirements**
* Ability to move and transfer merchandise, weighing up to 50 pounds, throughout the store
* Ability to push and pull merchandise up to 2,000 pounds with the assistance of proper material handling equipment (e.g. pallet jack)
* Ability to occasionally lift or reach merchandise overhead
* Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders
* Ability to move throughout the store for an entire shift
* Ability to safely access all areas of the store including selling floor, side lot, stock area, and register area
* Ability to operate and use all equipment necessary to run a store (e.g. dolly, handtruck, forklift, baler, computer, cash register)
* Ability to constantly operate store equipment such as computer, cash register, and other store equipment
* Ability to read, write, and count accurately to complete all documentation
* Ability to utilize strong written and verbal communication skills to communicate effectively with team members and customers
* Ability to process information / merchandise through the point-of-sale system
* Ability to handle and be in contact with birds/poultry
* Ability to successfully complete training and certification to dispense propane, and to dispense propane (propane certification and dispensing requirement does not apply if under the age of 18)
* Ability to successfully complete all required training
* Ability to travel as required in support of district needs
* Ability to drive or operate a vehicle for business needs
* This position is non-sedentary
* Ability to successfully complete training and certification for various business needs
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