Sales Associate
2 weeks ago
At Knitwell Group, we're passionate about empowering women through fashion. Our iconic plus-size brand, Lane Bryant, has been a leader in the industry for over 120 years. We're committed to creating a welcoming and inclusive environment for our customers and associates. If you share our values and are passionate about delivering exceptional customer service, we'd love to hear from you.
Key Responsibilities
- Service
- Support a team selling a store environment that delivers a fashion-focused Lane Bryant experience for our guests.
- Demonstrate selling, incentive, and product knowledge strategies.
- Drive store goals with each segment.
- Build guest loyalty by team selling pants, Cacique, and credit.
- Support event execution.
- Cover sales floor and fitting room at all times.
- Maintain awareness of all sales promotions.
- Effectively handle multiple guests and projects.
- Execution
- Partner with store leadership team to execute floorsets to visual brand standards.
- Replenish sales floor as needed.
- Execute store maintenance checklists (neat, clean, and tidy) including service desk.
- Responsible for contributing to the efforts to prevent shrink and safety awareness.
- Talent
- Own training and self-development.
- Strong communication and customer service skills.
- 1 year of specialty retail experience.
- High school diploma required.
- Ability to reach, push, pull, stand, squat, and bend for up to 4 hours or longer as necessary.
- Ability to use common tools.
- Able to operate computerized register system.
- Must be able to meet store banking requirements and to respond to store alarm problems, as needed.
- Able to lift as much as 50 pounds.
- Able to climb an 8-foot ladder.
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