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Customer Service Representative
2 months ago
As a vital member of our team at Nautilus Hyosung America, you will play a key role in ensuring customer satisfaction through effective communication and problem-solving.
Key Responsibilities- Welcome customers with a friendly demeanor and identify their needs or concerns.
- Address customer inquiries and resolve complaints via phone and email, demonstrating professionalism and empathy.
- Document customer interactions meticulously, ensuring accountability and follow-through on issues until resolution.
- Maintain a thorough understanding of our products and services to provide accurate information and support.
The ideal candidate will possess strong communication skills, a commitment to customer service excellence, and the ability to work collaboratively in a dynamic environment.
