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Food Service Associate

2 months ago

Ingleside, Texas, United States Taco Bell - Ingleside Full time

Position Overview:
As a vital member of our team, you will be responsible for operating the cash register and assisting with food preparation tasks. Your role will also include maintaining a clean and welcoming dining area and parking lot.

Essential Skills and Qualifications:
  • Completion of some high school courses is preferred.
  • Must present a clean, neat, and well-groomed appearance.
  • Strong interpersonal communication skills are necessary for effective interaction with customers and colleagues.
  • Good hearing is essential for customer engagement and drive-thru operations.
  • Integrity and honesty are crucial.
  • Ability to follow both verbal and written instructions, including reading recipes.
  • Basic understanding of fast food operations and familiarity with cash register functions.
  • Attention to detail and the ability to handle pressure in challenging situations are required.
  • Teamwork is essential, with the ability to perform duties with minimal disruption to others.
  • Physical stamina to stand, walk, lift up to 50 lbs., and stoop for the majority of the shift.
  • Good manual dexterity to work efficiently during peak times.
  • Commitment to ensuring customer satisfaction through high-quality service and cleanliness.
  • Ability to accurately count money and provide correct change.

Key Responsibilities:
  • Deliver exceptional customer service by providing prompt and efficient service along with quality products.
  • Maintain high standards of quality, service, and cleanliness.
  • Ensure consistent product portions are served.
  • Stay knowledgeable about the operation of all equipment.
  • Adhere to all safety rules, policies, and procedures.

Training and Development:
This is typically an entry-level position that requires one to three months of training to gain the necessary skills. The role involves close supervision with regular customer interaction.

Decision-Making Responsibilities:
Ability to prioritize tasks and respond swiftly to customer needs and the overall environment.

Work Environment:
Work conditions may include extreme temperatures and elevated noise levels. There may be times when food or drink is not permitted during busy periods.

Impact of Errors:
Potential consequences include employee injuries, customer dissatisfaction, revenue loss, and equipment damage.

Core Activities:
  • Efficiently prepare customer orders according to specifications while ensuring the highest quality.
  • Collaborate with team members to maintain consistent customer satisfaction through excellent service and cleanliness.
  • Operate the cash register accurately.
  • Assist with food preparation tasks as needed.
  • Utilize kitchen equipment as required.