Retail Customer Service Representative
4 weeks ago
As a Retail Customer Service Representative at Sam's Club, you will play a vital role in ensuring our members have an exceptional shopping experience. Your primary responsibility will be to provide top-notch customer service, answering questions, and resolving issues in a timely and professional manner.
Key Responsibilities:
- Provide exceptional customer service to members across the club, answering questions and resolving issues in a timely and professional manner.
- Maintain a clean, neat, and member-ready area, ensuring a positive shopping experience for our members.
- Process member purchases, assist with payments, and maintain accurate records.
- Work effectively in a fast-paced environment, juggling multiple tasks and responsibilities while maintaining a positive attitude.
Requirements:
- Excellent communication and interpersonal skills.
- Ability to work effectively in a team environment.
- Basic math skills and accuracy with handling cash and operating a cash register.
- Ability to stand for long periods and move frequently throughout the store.
What We Offer:
- Competitive hourly wage and performance-based bonus awards.
- Opportunities for career growth and advancement.
- A comprehensive benefits package, including medical, vision, and dental coverage.
- Paid time off and holidays.
About Sam's Club:
At Sam's Club, we are committed to providing our members with an exceptional shopping experience. We offer a wide range of products and services, including groceries, electronics, and pharmacy services. Our team members are dedicated to providing top-notch customer service and ensuring that our members have a positive shopping experience.
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