Customer Service Representative
3 weeks ago
Goodwill Industries of Southwest Florida is seeking a highly motivated and customer-focused individual to join our retail team as a Retail Sales Associate. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, assisting customers with purchases, and maintaining a clean and organized store environment.
Responsibilities:
- Provide friendly, fast, and accurate customer service
- Assist customers on the sales floor and at checkout
- Become familiar with all departments and categories to assist with customer questions
- Greet all customers and take donations
- Process donations and maintain a clean and organized backroom
- Perform other duties as instructed by your supervisor
Requirements:
- High school diploma or equivalent preferred
- Retail experience preferred
- Ability to use cash register, adding machine, credit card machine, and telephone
- Knowledge of basic math skills and ability to follow pricing guidelines
- Ability to lift and carry a minimum of 40 pounds and stand for long periods of time
Benefits:
- Health, vision, and dental plans
- 403(b) retirement plan
- Paid holidays
- Personal time off (PTO)
- Employee Assistance Program
- Store discounts
- Tuition reimbursement
Workplace Values:
- Respect: We treat all people with dignity and respect
- Stewardship: We honor our heritage by being socially, financially, and environmentally responsible
- Ethics: We strive to meet the highest ethical standards
- Learning: We challenge each other to strive for excellence and to continually learn
- Innovation: We embrace continuous improvement, bold creativity, and change
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