Customer Service Representative

3 weeks ago


Cape Coral, Florida, United States Goodwill Industries of Southwest Florida Full time
Job Summary:

Goodwill Industries of Southwest Florida is seeking a highly motivated and customer-focused individual to join our retail team as a Retail Sales Associate. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, assisting customers with purchases, and maintaining a clean and organized store environment.

Responsibilities:
  • Provide friendly, fast, and accurate customer service
  • Assist customers on the sales floor and at checkout
  • Become familiar with all departments and categories to assist with customer questions
  • Greet all customers and take donations
  • Process donations and maintain a clean and organized backroom
  • Perform other duties as instructed by your supervisor

Requirements:
  • High school diploma or equivalent preferred
  • Retail experience preferred
  • Ability to use cash register, adding machine, credit card machine, and telephone
  • Knowledge of basic math skills and ability to follow pricing guidelines
  • Ability to lift and carry a minimum of 40 pounds and stand for long periods of time

Benefits:
  • Health, vision, and dental plans
  • 403(b) retirement plan
  • Paid holidays
  • Personal time off (PTO)
  • Employee Assistance Program
  • Store discounts
  • Tuition reimbursement

Workplace Values:
  • Respect: We treat all people with dignity and respect
  • Stewardship: We honor our heritage by being socially, financially, and environmentally responsible
  • Ethics: We strive to meet the highest ethical standards
  • Learning: We challenge each other to strive for excellence and to continually learn
  • Innovation: We embrace continuous improvement, bold creativity, and change


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