Product Support Specialist

2 days ago


Solon Mills, United States FusionWorks Full time
{"Job Title: Assistance Services and Service Description: At FusionWorks, we're seeking a skilled Product Support Specialist to join our team in Aichach. As a key member of our product management team, you'll play a vital role in supporting our innovative products and ensuring customer satisfaction. Main Responsibilities: * Handle technical complaints and manage customer communication * Provide telephone customer advice and support in the service sector * Coordinate internal processes and ensure delivery deadlines are met * Support product management in data management and take on additional administrative tasks Requirements: * Completed commercial or technical apprenticeship * Strong communication and problem-solving skills * Ability to work in a fast-paced environment About Us: FusionWorks is a leading solution partner for the construction industry, providing effective protection for buildings and infrastructure. We're committed to sustainable construction and protecting the environment. Join our international team and contribute to shaping the future of the construction industry.

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