Senior IT Tech
20 hours ago
ATS-AL Inc. is seeking a highly skilled Senior IT Tech to join our team. As a key member of our IT department, you will be responsible for designing and installing complete networks, supporting and troubleshooting existing networks, and responding to requests from end users.
Key Responsibilities:
- Design and install complete networks
- Support and troubleshoot existing networks
- Respond to requests from end users
- Troubleshoot system issues and failures
- Keep systems patched with up-to-date drivers, firmware, etc.
- Monitor networks and security to ensure stability
- Perform System Monitoring (server system logs, messages, and alerts)
- Proactively identify areas of improvement and help streamline operations
- Share knowledge with other team members
Requirements:
- 4+ years of experience with PCs, printers, laptops, and Windows Server experience
- Basic understanding of firewalls, access lists, NAT, PAT
- Experience with Active Directory, from setup to administration
- Experience with Microsoft Exchange Server a plus
- Virtual Server Experience - HyperV or Vmware
- Backup Software
- Basic understanding of routing concepts and VLAN management
- Excellent communication skills both verbally and written
- Advanced knowledge of Windows 10 Professional operating systems
- Working knowledge and troubleshooting of standard desktop applications
- Knowledge of Cat 5e or higher cabling and troubleshooting
- Advanced knowledge of switch/router management
- 4+ years experience with DNS, subnetting, routing tables, etc.
- Strong interpersonal/team skills and the ability to impart information to colleagues with a varied range of computer knowledge
- Ability to maintain confidentiality with sensitive customer and internal information
- Ability and desire to learn new skills quickly
Preferred Qualifications:
- Installing and configuring Windows Server based networks
- Installing and configuring firewalls, switches, and VLANs
- Installing and configuring VOIP systems
- Prefer the ability to set up and program CCTV DVRs, HVRs, and NVRs
- Prefer the ability to set up and configure various types of analog and IP-based cameras
- Prefer the ability to troubleshoot connection issues, focusing, and lens configuration of analog and IP-based cameras
- Background in one or more of the following fields is a plus: video surveillance, networking, and computer repair
- Confidently troubleshoot software, hardware, and network-related issues on Windows 10-based PCs
- Research problem issues using a myriad of technical resources (previous tickets, Internet, etc.)
- Effectively communicate with co-workers, managers, and customers on technical-related issues using proper grammar
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