Senior IT Tech

20 hours ago


Montgomery, Alabama, United States ATS-AL Inc. Full time
Job Description

ATS-AL Inc. is seeking a highly skilled Senior IT Tech to join our team. As a key member of our IT department, you will be responsible for designing and installing complete networks, supporting and troubleshooting existing networks, and responding to requests from end users.

Key Responsibilities:

  • Design and install complete networks
  • Support and troubleshoot existing networks
  • Respond to requests from end users
  • Troubleshoot system issues and failures
  • Keep systems patched with up-to-date drivers, firmware, etc.
  • Monitor networks and security to ensure stability
  • Perform System Monitoring (server system logs, messages, and alerts)
  • Proactively identify areas of improvement and help streamline operations
  • Share knowledge with other team members

Requirements:

  • 4+ years of experience with PCs, printers, laptops, and Windows Server experience
  • Basic understanding of firewalls, access lists, NAT, PAT
  • Experience with Active Directory, from setup to administration
  • Experience with Microsoft Exchange Server a plus
  • Virtual Server Experience - HyperV or Vmware
  • Backup Software
  • Basic understanding of routing concepts and VLAN management
  • Excellent communication skills both verbally and written
  • Advanced knowledge of Windows 10 Professional operating systems
  • Working knowledge and troubleshooting of standard desktop applications
  • Knowledge of Cat 5e or higher cabling and troubleshooting
  • Advanced knowledge of switch/router management
  • 4+ years experience with DNS, subnetting, routing tables, etc.
  • Strong interpersonal/team skills and the ability to impart information to colleagues with a varied range of computer knowledge
  • Ability to maintain confidentiality with sensitive customer and internal information
  • Ability and desire to learn new skills quickly

Preferred Qualifications:

  • Installing and configuring Windows Server based networks
  • Installing and configuring firewalls, switches, and VLANs
  • Installing and configuring VOIP systems
  • Prefer the ability to set up and program CCTV DVRs, HVRs, and NVRs
  • Prefer the ability to set up and configure various types of analog and IP-based cameras
  • Prefer the ability to troubleshoot connection issues, focusing, and lens configuration of analog and IP-based cameras
  • Background in one or more of the following fields is a plus: video surveillance, networking, and computer repair
  • Confidently troubleshoot software, hardware, and network-related issues on Windows 10-based PCs
  • Research problem issues using a myriad of technical resources (previous tickets, Internet, etc.)
  • Effectively communicate with co-workers, managers, and customers on technical-related issues using proper grammar


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