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Client Support Specialist

2 months ago

Clinton, Iowa, United States Compass Health Network Full time

The Client Support Specialist will deliver comprehensive case management services to individuals qualifying under the Missouri Division of Developmental Disabilities criteria, facilitating access to essential medical, social, educational, and other necessary services.

This is a full-time position eligible for benefits, operating Monday through Friday.

KEY RESPONSIBILITIES

  • Conduct thorough assessments and regular reassessments of individual needs to identify requirements for medical, educational, social, or other services.
  • Develop and periodically update a personalized care plan tailored to individual needs. Monitor the execution of the care plan to continually evaluate the individual's status, available service options, community engagement, strengths, needs, and progress towards objectives.
  • Assist individuals and their families in locating, accessing, and coordinating services and resources necessary for the eligible individual to obtain required services to meet identified needs and achieve established goals.
  • Complete all mandated documentation in accordance with agency policies, including but not limited to progress notes, individualized care plans, and reviews.
  • Engage in team meetings to review consumer cases concerning eligibility, support plans, progress, and potential modifications to the service program.
  • Travel to clients' residences and service locations to conduct assessments and monitoring as needed.
  • Perform additional duties as assigned.

    Required qualifications include a Bachelor's degree or a Nursing Diploma/Associate degree in nursing.
    (*A degree in a human service-related field is preferred; RN license is required if a nursing degree is held.)
  • Experience (either lived or trained) with individuals with developmental disabilities is required if the Bachelor's degree is not in a human service-related field.
  • A valid driver's license and agency-specified minimum automobile insurance coverage are mandatory.

    Compass Health Network is a nonprofit healthcare organization dedicated to providing accessible, comprehensive, and compassionate behavioral health, substance use treatment, family medicine, and dental services throughout Missouri. Our care network includes Royal Oaks Hospital and Adapt of Missouri. We are recognized as both a Federally Qualified Health Center (FQHC) and a Community Mental Health Center (CMHC). Upholding the highest ethical and professional standards, we deliver innovative care tailored to meet the health needs of the communities we serve. Our mission is "Inspire Hope. Promote Wellness."

    Why consider a career with us?

    We believe that some of the most dedicated individuals work within our organization. Our committed and skilled staff are our greatest asset. We aim to foster a work environment and services that are inclusive for both our patients and employees.

    At Compass Health Network, we offer a variety of benefits, including:
    • Competitive benefits package
    • Opportunities for advancement
    • Professional development initiatives
    • Licensure supervision
    • Mentorship opportunities
    • Tuition reimbursement programs
    • Scholarship offerings
    • Employee Assistance Program
    • Access to Headspace
    • Paid time off and holidays
    • Participation in NHSC Loan Repayment
    We welcome inquiries from qualified individuals eager to contribute to a team of dedicated, compassionate employees committed to our vision of promoting full, healthy, and productive lives for everyone. We look forward to meeting you.

    Compass Health is an Equal Opportunity/Affirmative Action Employer and an E-Verify participant.