Transportation Coordinator

Job Overview

We are seeking a skilled Transportation Coordinator to join our team at Benzie Transportation in beautiful Benzie County. As a key member of our operations team, you will play a vital role in ensuring the smooth and efficient operation of our transportation services.

About the Role

The Transportation Coordinator is responsible for dispatching and routing services to seniors, disabled individuals, and the general public. This involves creating, maintaining, and monitoring daily manifests/schedules for dispatching and routing transit services, as well as modifying and updating schedules to improve services.

Main Responsibilities

• Provide dispatching and routing services to clients, including seniors, disabled individuals, and the general public
• Create, maintain, and monitor computerized daily manifests/schedules for dispatching and routing transit services
• Modify and update schedules to improve services
• Provide public transportation information to passengers, the general public, and other public agencies
• Respond to public inquiries and requests for service in a courteous and professional manner
• Use Web-based travel planners, such as Google Maps, to assist people in developing travel plans by matching transportation resources to accommodate specific needs
• Help clients schedule rides on other systems when needed
• Assess client needs and assist in identification of regional transportation options
• Identify unmet transportation needs and report to Operations Supervisor
• Remain alert and exercise good judgment concerning emergency situations, abnormal driving conditions, and disabled vehicles

Requirements

• High school graduate or equivalent
• Meets Federal and State DOT drug/alcohol testing requirements
• Must have experience with Microsoft Word and Excel
• Experience with mapping programs preferred

Working Conditions

This is a full-time position working in a typical office environment. The ideal candidate must be able to work effectively in a fast-paced environment and possess excellent communication skills.

Salary Information

The estimated salary for this position is between $17.50 and $20.00 per hour, depending on experience. Benefits include a comprehensive benefits package, paid time off, and opportunities for professional growth and development.