Operations Manager-CA

7 days ago


San Clemente, California, United States CVS Health Full time
Job Summary

The Operations Manager is a key member of the Store Management team at CVS Health, responsible for driving store execution and performance while building consumer loyalty through excellent customer service.

Under the supervision of the Store Manager, the Operations Manager will maintain an engaged and productive store team through strong leadership, demonstrating initiative and leading by example.

The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store, including overall store management, supervision, and policy implementation, sales and inventory management, employee staffing, training, and development, and financial management.

Key Responsibilities:

  • Lead others and work effectively with store crews
  • Supervise, assign, and direct activities of the store's crew
  • Effectively communicate information to store crew and supervisors in an open and timely manner
  • Support Store Manager with action plans for operational and service improvement
  • Assist customers with their questions, problems, and complaints
  • Promote CVS customer service culture (greet, offer help, and thank)

Requirements:

  • Deductive reasoning ability, advanced analytical skills, and computer skills
  • Advanced communication skills, leadership, supervision, and influencing skills
  • Ability to work a full-time flexible schedule, including some early morning, overnight, and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Benefits:

  • Competitive pay range: $31.00
  • Medical, dental, and vision benefits
  • 401(k) retirement savings plan
  • Employee Stock Purchase Plan
  • Term life insurance plan
  • Short-term and long-term disability benefits
  • Well-being programs
  • Education assistance
  • Free development courses
  • CVS store discount
  • Discount programs with participating partners

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