Customer Service Representative
7 days ago
About the Job
">The Salvation Army USA Western Territory is seeking a qualified individual to fill the role of Front Desk Clerk, providing exceptional customer service and ensuring the safety and security of clients at our Oakland, CA location.
Job Summary:
We are looking for a highly organized and detail-oriented individual to maintain ongoing professional relationships with clients, provide security and safety of the facility, screen visitors, and enforce facility rules and guidelines. The ideal candidate will be able to work with minimal supervision, make independent decisions, and thrive in a fast-paced environment.
Key Responsibilities:
- Maintain ongoing professional relationships with clients.
- Provide security and safety of the facility.
- Screen visitors.
- Enforce facility rules and guidelines.
- Maintain program materials.
- Attend staff meetings.
- Perform basic data entry.
- Provide administrative support.
- Maintain janitorial duties.
Physical Requirements:
- Must be able to comprehend assignments and/or ask for additional information.
- May require long periods of sitting and interacting with clients.
- Must be able to sit, use hands, and have close and distance vision.
Work Environment:
- Works in a fast-paced environment with multiple deadlines and competing priorities.
- May be required to make independent decisions and work with minimal supervision.
Accommodations:
- Qualified individuals with disabilities may request modifications or adjustments to the job or work environment.
- The Salvation Army will attempt to satisfy requests if the accommodation needed would not result in undue hardship.
Salary Information:
This full-time position offers an estimated salary of $45,000 - $55,000 per year, depending on experience.
About Us:
The Salvation Army USA Western Territory is a non-profit organization dedicated to serving those in need. We provide a supportive and inclusive work environment that values diversity and promotes growth opportunities.
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