Client Services Ambassador
7 days ago
We are committed to creating a diverse work environment where everyone can succeed and feel a sense of belonging. Our mission is to empower the careers of our employees and help them reach their full potential.
As a Client Services Ambassador, you will be responsible for assisting members in meeting their financial needs and goals by offering superior products and services. This includes providing outstanding service to both internal and external members.
The estimated salary for this position is $45,000 - $60,000 per year, depending on experience and qualifications.
Job Responsibilities:
- Provide personalized experiences for members by executing various defined member engagement strategies through sales skills measured by member experience surveys.
- Build relationships with members by understanding their financial life priorities and connecting them to solutions that meet their financial goals.
- Process teller transactions with a high degree of accuracy within the limits of the over/short policy.
- Process new account and account maintenance with a high degree of "Quality Assurance" accuracy within the limits of credit union policy.
- Meet or exceed ancillary product sales referral goals.
- Demonstrate a positive attitude and behavior in support of organizational goals and management.
Required Skills and Qualifications:
- A high school education or GED.
- One to three years of similar or related experience.
- Enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results.
- Advanced verbal communication skills: the ability to articulate thoughts and ideas and develop a point of view about your work.
Benefits:
- Medical, dental, and vision benefits.
- 401K plan with matching.
- Tuition reimbursement program.
- Supplemental benefits.
- Engagement area.
- Wellness studio and gym.
- Company-paid life insurance.
- Health savings account with company contributions.
BrightStar Credit Union is an Equal Opportunity Employer and a Drug-Free Work-Place.
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