Software Development Engineer, Amazon Connect
1 week ago
Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences.
With Amazon Connect, you can create your own cloud-based contact center and be taking calls in minutes.
Key Features- Artificial Intelligence-powered customer service
- Integration with AWS services such as Amazon Lex, Amazon Polly, AWS Lambda, Amazon S3, and Amazon Kinesis
- Easy-to-use, extensible, and natural customer experience
Amazon Connect is the result of the ten years of development that went into building the tools Amazon uses to provide its award-winning customer service at massive scale and launching it as a publicly available AWS service.
What You'll DoYou will work with a team that launches products with direct and massive impact on Amazon's customers.
You will join one of the newest and most exciting AWS services.
You will leverage the power of Artificial Intelligence and the large ecosystem of AWS services to provide a truly frustration-free, easy-to-use, extensible, and natural customer experience.
You will transform an industry and the way customers interact with businesses and how agents service them.
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Maple Valley, Washington, United States Amazon Services LLC Full timeAbout the RoleWe are seeking a highly skilled Software Development Manager to lead our Amazon Connect team. As a key member of our engineering organization, you will be responsible for designing and architecting new and existing systems, leading the definition and development of multi-tier web services, and partnering with product or program management...
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Maple Valley, Washington, United States Amazon Services LLC Full timeAbout Amazon ConnectAmazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences.With Amazon Connect, you can create your own cloud-based contact center and be taking calls in minutes.Key FeaturesArtificial Intelligence-powered customer serviceIntegration with...
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Maple Valley, Washington, United States Amazon Development Center U.S., Inc. Full timeAbout the RoleWe are seeking a highly skilled Software Development Engineer to join our EC2 Nitro Flex Instance team at Amazon Development Center U.S., Inc. As a key member of our team, you will be responsible for designing, developing, testing, and deploying large-scale software running across AWS data centers.Key ResponsibilitiesDesign and develop...
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