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Income Maintenance Specialist

1 month ago

Lumberton, Texas, United States ROBESON COUNTY Full time

Job Summary: We are seeking a highly skilled Income Maintenance Technician to join our team at Robeson County Department of Social Services. As an Income Maintenance Technician, you will play a critical role in assisting customers with various income maintenance cases, including applications, redeterminations, and general inquiries.

Key Responsibilities:

  • Assist customers with income maintenance cases, including applications, redeterminations, and general inquiries.
  • Communicate effectively with clients, applicants, and the public to obtain data and explain rules and procedures.
  • Understand the needs and problems of clients/applicants and provide appropriate assistance.
  • Learn the program area of assignment and apply knowledge to resolve customer issues.

Requirements:

  • Graduation from high school and two years of paraprofessional or clerical public contact experience.
  • Ability to communicate effectively with clients, applicants, and the public.
  • Strong mathematical reasoning and computational skills.
  • Ability to learn the program area of assignment and apply knowledge to resolve customer issues.

What We Offer:

  • A competitive salary of $36,288.57.
  • A structured interview process to select the best candidate.
  • A review of qualifications, employment history, and criminal history to ensure the selected candidate is the best fit for the role.

How to Apply: Interested applicants must contact Division of Workforce Solutions at 289 Corporate Drive Suite B, Lumberton, NC. A PD-107 and copy of college transcript, if applicable, must be received at DWS in Lumberton. A review of qualifications, employment history, and criminal history will determine who is selected for the structured interview.