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Customer Service Ambassador

2 months ago

Springfield, Illinois, United States Lifetime Destinations Full time

We are seeking dedicated professionals to excel in a sales-driven environment as Customer Service Representatives for Lifetime Destinations. If you're passionate about delivering exceptional customer experiences and ready to thrive in a dynamic environment, we have exciting opportunities for you.

  • Communicate with customers through inbound and outbound calls to promote and sell discounted vacation packages.
  • Persuade customers through proven sales techniques to purchase packages in exchange for attending a tour of our company's resort.
  • Provide exceptional customer service and support throughout each call.
  • Track and report daily sales and confirmed packages.

Key Responsibilities:

  • Customer Communication: Engage with customers to promote and sell vacation packages.
  • Sales and Persuasion: Utilize proven sales techniques to persuade customers to purchase packages.
  • Customer Support: Provide exceptional customer service and support throughout each call.
  • Reporting and Tracking: Track and report daily sales and confirmed packages.

Requirements:

  • Education: High school diploma or equivalent.
  • Communication Skills: Excellent verbal and written communication skills.
  • Work Environment: Ability to work in a fast-paced environment.
  • Experience: Previous experience in a call center or sales environment desired.

Benefits:

  • Culture and Perks: Amazing culture including renovated office, team activities, unlimited coffee, and more.
  • Insurance and Benefits: Comprehensive insurance (medical, dental, vision, & more), 401(k), and Employee Assistance Program (EAP).
  • Financial Benefits: Health Savings Account (HSA), Life Insurance (basic, voluntary, AD&D), and Financial Education and Resources.
  • Schedule and Pay: Flexible schedule, Commission & Bonus Pay, and Generous Referral Bonus.