Quickbase Administrator

We are seeking a highly skilled and motivated Junior Quickbase Admin to join our team at CPS Insurance Services.

• Administer our cloud business systems with a focus on no-code solutions (Quickbase)
• Translate business requirements and process documentation into technical requirements, solution design, and reporting design
• Create and maintain effective application documentation and user support materials
• Analyze and implement best practice business processes aligned with forward-facing technology and solutions at scale
• Monitor routine and critical processes and workflows and proactively identify problem trends
• Gather feedback from end-users to continue improving systems
• Concurrently work on multiple initiatives to further develop and improve our business systems to provide end-to-end project lifecycle management
• Troubleshoot issues with our platforms
• Participate in the creation of best practice documentation, process/workflow mapping, and user guidelines

• 3-5 years of demonstrated experience in the administration and support of business systems software platforms
• College degree with IT or Business Process major/focus preferred
• Advanced Microsoft Excel skills required
• Strong data analysis and modeling experience and understanding of data architecture
• Broad technical acumen including comfort with relational databases, and data structures (Quickbase experience preferred)
• Strong organizational skills and the ability to balance, prioritize, and manage multiple projects of differing priorities and deadlines
• Excellent written and verbal communication skills and the ability to comfortably communicate with all levels of the organization
• Ability to work independently in a fast-paced environment and a strong sense of accountability in an environment committed to continuous improvement and agile development
• Commitment to excellence and a passion for providing expert customer service
• Initiative and drive for personal growth

We are growing incredibly quickly, and we need a self-motivated, driven candidate that wants to move up in the organization as we grow.

Please note that we do not accept phone calls or third-party applications. Candidates must be United States citizens or legal permanent residents, and proof of legal residence and work authorization in the United States is required.