Customer Service Representative Position
7 days ago
We are seeking a skilled Customer Service Representative to join our team at Veterans United Home Loans. This role involves providing exceptional customer service to clients through phone support.
- Key Responsibilities:
- Respond to inbound calls and direct clients to the correct departments.
- Have a basic understanding of the loan process or ability to learn.
- Answer basic questions about VA loans while providing great customer service.
- Be able to multi-task between sending emails or instant messages to help solve issues.
- Work well under pressure when dealing with upset/difficult borrowers.
Required Skills and Qualifications
- Essential Attributes:
- Able to work Monday - Friday, 2pm - 10pm.
- Ability to learn and thrive in a fast-paced environment.
- Great phone skills.
- Great work ethic and a desire to succeed.
About Us
Veterans United Home Loans is an Equal Opportunity Employer that considers all qualified applicants regardless of race, color, religion, sex (including pregnancy, transgender status, and sexual orientation), national origin, age (40 or older), disability or genetic information.
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