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Entitlement Specialist

1 month ago

Brooklyn, New York, United States Community Housing Innovations Full time
Job Title: Entitlement Specialist

Community Housing Innovations (CHI) is seeking a highly motivated and detail-oriented Entitlement Specialist to join our team. As an Entitlement Specialist, you will play a critical role in identifying social service and government benefits that may be available to shelter clients.

Key Responsibilities:
  • Document all benefits clients are entitled to and steps that should be taken to apply for benefits.
  • Provide benefits counseling and technical assistance to clients.
  • Establish and maintain contacts with government agencies and community-based providers as resources for clients.
  • Maintain accurate client records and timely updates to case notes as required.
  • Track client applications and outcomes.
  • Advocate for clients as necessary during benefit application process.
  • Accompany clients to appointments if necessary.
  • Develop and deliver in-service training to other program employees concerning available benefits and entitlements, including eligibility criteria.
Requirements:
  • High School Diploma or GED required. Bachelor's degree in Human Services or related field preferred.
  • Minimum of two years' experience as a benefit or entitlement specialist in a shelter setting (or similar job with working knowledge of NYC benefits) is required.
  • Ability to utilize CARES. Strong advocacy skills.
  • Proficient Microsoft Windows, Microsoft Office, Internet and other software skills are required.
  • Excellent interviewing and clinical assessment skills.
  • Excellent verbal and written communication skills. Bi-lingual (Spanish) preferred.
About Us:

Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them.

We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success. CHI employs a team of hard-working, compassionate people who want to give back to others in their community.