Hotel Front Desk Ambassador

1 month ago


Wilmington, Delaware, United States PM Hotel Group Full time
Be the Face of Our Hotel

We're seeking a warm and welcoming individual to join our front office team as a Guest Services Agent. As the first point of contact for our guests, you'll be responsible for creating a positive and memorable experience from the moment they arrive.

Key Responsibilities:

  • Provide exceptional customer service and respond to guest inquiries in a timely and professional manner
  • Manage front desk operations, including check-in, check-out, and room assignments
  • Assist with resolving guest complaints and concerns in a fair and efficient manner
  • Collaborate with other departments to ensure seamless guest experiences

What We're Looking For:

  • A friendly and approachable demeanor with excellent communication skills
  • The ability to work in a fast-paced environment and multitask with ease
  • A passion for delivering exceptional guest experiences and creating memorable moments

About PM Hotel Group:

We're a dynamic and growing hospitality company dedicated to providing exceptional guest experiences. Our team is passionate about delivering personalized service and creating memorable moments for our guests.



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